Terms & Conditions

  1. Each package has a fixed price (inclusive of VAT) and a fixed number of nights, which cannot be varied, other than in the case of Mashatu- see Item 4 below.
  2. The Tour Operator (inbound or outbound), is responsible for all negotiations with the client and the lodge regarding the dates of the reservation using the reference (“Romantic & Remote Safari” – and include the name of the package e.g. “Big 5”).
  3. The packages are based on the ZAR (i.e. South African) currency and the price of any given package will not be subject to any fluctuations in the exchange rate other than in the case of Mashatu whose rates are dollar based. Any fluctuation in the dollar rate will be taken into account when issuing the invoice to the Tour Operator.
  4. A deposit is required to confirm the reservation.
  5. On receipt of payment from the Tour Operator, Romantic & Remote will pay the respective lodges.
  6. The terms of the packages, including the rates quoted for any of the packages, may be subject to change due to unforeseen circumstances.
  7. The package rates exclude all travel costs, car hire, conservation and entrance fees.
  8. All packages are subject to the standard terms and conditions of each individual lodge. On confirmation of the reservation, the Tour Operator and its client takes full responsibility for complying with the respective lodges’ terms and conditions including inter alia, taking out of travel insurance. The following cancellation fees will be charged should a confirmed reservation be cancelled within the following period:
    – 5% cancellation fee if cancelled more than 60 days prior to arrival.
    – 25% cancellation fee if cancelled less than 60 days prior to arrival.
    – 50% cancellation fee if cancelled less than 30 days prior to arrival.
    – 100% cancellation fee if cancelled less than 14 days prior to arrival.
  9. The Tour Operator and its client indemnify H12 Leshiba (Pty) Ltd or anyone associated with the Company against any claims arising from the cancellation or variation in any package that has been necessitated by any unforeseen circumstance.
  10. There are separate Rate Schedules for 2019 and 2020.

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Contact

Avril Shevel at info@romanticremote.com
Tel +27 (0) 11 483 1841
Cell +27 (0) 82 881 1237